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Delivery & Returns

All retail orders are dispatched within 3 business days and are sent by Royal Mail Tracked service

  • UK Royal Mail Tracked service £3.95

  • European Tracked dynamic pricing based on weight 
  • Worldwide Tracked dynamic pricing based on weight

Retail Orders
Please note that we cannot offer refunds on wax melts that have been used or broken, and as a small business we are also unable to offer free returns.
In the unlikely event that you are unhappy with your retail order, please email in the first instance with your details and we will try to resolve.
If you need to return your item, then please post this back to us at Witchy Secrets, 30 Craddocks close, Milton Keynes, MK13 9DX and we will arrange a refund once we've received and inspected your item.