Skip to content

DELIVERY AND REFUNDS

Delivery & Returns


Delivery
All retail orders are dispatched within 3 business days and are sent by Royal Mail Tracked service

  • UK Royal Mail Tracked 24hr service £5.99
  • UK Royal Mail Tracked 48hr service £4.99 (Free delivery for all orders over £35)
  • US and Canada International Tracked service £10.99. 


    Returns
    Retail Orders
    Please note that we cannot offer refunds on wax melts that have been used or broken, and as a small business we are also unable to offer free returns.
    In the unlikely event that you are unhappy with your retail order, please email magick@witchysecrets.co.uk in the first instance with your details and we will try to resolve.
    If you need to return your item, then please post this back to us at Witchy Secrets, Unit 16, Riley Close, Daventry, NN11 8QT and we will arrange a refund once we've received and inspected your item.