Delivery & Returns
All retail orders are dispatched within 3 business days and are sent by Royal Mail Tracked service
UK Royal Mail Tracked service £3.95
- European Tracked dynamic pricing based on weight
- Worldwide Tracked dynamic pricing based on weight
Please note that we cannot offer refunds on wax melts that have been used or broken, and as a small business we are also unable to offer free returns.
In the unlikely event that you are unhappy with your retail order, please email email@example.com in the first instance with your details and we will try to resolve.
If you need to return your item, then please post this back to us at Witchy Secrets, Unit 16, Riley Close, Daventry, NN11 8QT and we will arrange a refund once we've received and inspected your item.